1. Introduction

Welcome to EllieQuest (“we,” “our,” “us”).
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and play our free online social casino games. By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Account Information: such as your username, email address, and password if you register for an account.

  • Gameplay Information: including game activity, progress, virtual currency balance, and in-game interactions.

  • Technical Information: such as your device type, browser, operating system, IP address, and usage data.

  • Communication Data: if you contact us for support or feedback, we may collect your message content and contact details.

We do not collect sensitive personal information such as financial data or government identification numbers.

3. How We Use Your Information

We use collected information to:

  • Provide and improve our social casino games and services.

  • Personalize your experience and show relevant game recommendations.

  • Respond to your inquiries and provide customer support.

  • Analyze usage trends and optimize our platform’s performance.

  • Maintain security and prevent fraudulent activities.

4. Cookies and Tracking Technologies

EllieQuest uses cookies and similar technologies to enhance gameplay, save preferences, and gather anonymous analytics.
You can disable cookies in your browser settings, but some features of our website may not function properly without them.

5. Information Sharing

We do not sell, rent, or trade your personal information.
We may share information only with:

  • Service providers who help operate our platform (e.g., hosting, analytics).

  • Legal authorities, if required to comply with applicable laws or lawful requests.

All partners are required to protect your data and use it only for authorized purposes.

6. Data Security

We use reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, loss, or misuse.
While we strive to ensure complete security, no system can guarantee 100% protection.

7. Data Retention

We retain your information only as long as necessary to provide our services or as required by law.
When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your data (subject to certain conditions).

To exercise these rights, contact us at [email protected].

9. Changes to This Privacy Policy

EllieQuest may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated “Effective Date.” Continued use of our services after updates constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

EllieQuest
📧 Email: [email protected]